MGT 300 CHAPTER 5 : ORGANIZATIONAL STRUCTURES THAT SUPPORT STRATEGIC INITIATIVE

LEARNING OUTCOMES :

1. Compare the responsibilities of CIO, CTO, CPO, CSO, and CKO
2. Explain the gap between IT people and business people and the primary reason this gap exists
3. Define the relationship between information security and ethics

IT ROLES and RESPONSIBILITIES

-Information technology is a relatively new functional area, having only beem around formally for around 60 years.

• Recent IT-relates strategic positions :

1. CHIEF INFORMATION OFFICER (CIO) 

            -Oversees all uses of IT and ensures the strategic alignment of IT with business goals and                      objective.

• BROAD CIO FUNCTION  include :

       -MANAGER : ensuring the delivery of all IT projects on time and within budget

       -LEADER : ensuring the strategic vision of IT is in line with the strategic vision of the organizational.

       -COMMUNICATION : building and maintaining strong executive relationship.

AVERAGE CIO COMPENSATION BY INDUSTRY

WHAT CONCERNS CIO THE MOST

2. CHIEF TECHNOLOGY OFFICER (CTO) 

    -responsible for ensuring the throughput, speed, accuracy, availability and reliability of IT.

3. CHIEF SECURITY OFFICER (CSO)

   - responsible for ensuring the security of IT system

4. CHIEF PRIVACY OFFICER (CPO)

   -responsible for ensuring the ethical and legal use of information

5. CHIEF KNOWLEDGE OFFICER (CKO)

   - responsible for collecting, maintaining, and distributing the organization knowledge.

SKILLS PIVOTAL FOR SUCCESS IN EXECUTIVE IT ROLES

•  THE GAP BETWEEN BUSINESS PERSONNEL AND IT PERSONNEL

       -Business personnel possess expertise in functional areas such as marketing, accounting and sales. Furthermore, IT personnel have the technological expertise and this is typically causes a communications gap between the business personnel and IT personnel. Otherwise, Business personnel must seek to increase their understanding of IT and also IT personnel must seek to increase their understanding of the business. This is the responsibility of the CIO to ensure effective communication between business personnel and IT personnel.

• ORGANIZATIONAL FUNDAMENTALS ETHICS AND SECURITY

         -Ethics and security are two fundamental building blocks that organizations must base their businesses on to be successful. In recent years, such events as the Enron which is the big company and Martha Stewart, along with 9/11 have shed new light on the meaning of the ethics and security.

• - ETHICS : is the principles and standards that guide our behavior toward other people.

          -Privacy is a major ethical issue which means the right to be left alone when you want to be, to have control over your own personal possession and not to be observed without your consent.

• - ISSUES AFFECTED

1. INTELLECTUAL PROPERTY 
2. COPYRIGHT
3. FAIR USE DOCTRINE
4. PIRATED SOFTWARE
5. COUNTERFEIT SOFTWARE

• - SECURITY : organizational information is intellectual capital and it must be protected. Information security is the protection of information from accidental or intentional misuse by persons inside or outside  an organization. E-business automatically creates tremendous information security risks for organizations.